Restaurant General Manager
POSITION SUMMARY:
Next Street client, Lupoli Companies, is seeking an experienced General Manager with a strong background in the restaurant or food service industries to join its team. This position will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, sanitation and day to day operations. The General Manager reports to the Area Director.
DUTIES AND RESPONSIBILITIES:
-Oversee and manage all restaurant staff, including the Assistant Manager, chefs, servers and other wait staff, cashiers, etc.
-Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
-Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
-Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
-Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
-Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
-Make employment and termination decisions.
-Fill in where needed to ensure standards for guest service and efficient operations are met.
-Continually strive to develop your staff in all areas of managerial and professional development.
-Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
-Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
-Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
-Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
-Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
-Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules and procedures.
-Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
-Develop, plan and carry out restaurant marketing, advertising, and promotional activities and campaigns.
REQUIRED QUALIFICATIONS:
-Bachelor’s degree preferred and 5-7 years of experience in the restaurant and/or food service industries preferred.
-Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
-Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
-Possess excellent basic math skills and have the ability to operate a cash register or POS system.
-Be able to work in a standing position for long periods of time (up to 5 hours).
-Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
Lupoli Companies is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
COMPANY BACKGROUND:
Lupoli Companies began as Sal’s Pizza in 1990 as a family owned restaurant in Salem, N.H. with the goal to become a chain of pizzerias. Sal’s Pizza now bakes more than 60,000 pizzas a week from its 35 corporate-owned and franchised operations. The company has expanded to include wholesale operations serving all of New England, as well as three additional brands; Mary’s Pasta and Sandwiches, Sal’s Italian Restaurant and Salvatore’s.
In 2003 Lupoli Companies expanded into real estate in Lawrence. The Riverwalk Property includes more than 2 million square feet of mill space. The developments have brought more than 200 new companies and 2000 jobs to the area and have made room for Lupoli Companies to enter the conference and function business.
If interested, please e-mail your resume to mmaieli@nextstreet.com or go to the following website to apply:
http://tbe.taleo.net/NA4/ats/careers/requisi tion.jsp?org=NEXTSTREET&cws=1&rid=31
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